How do I file a claim?

Upon mechanical breakdown, have your vehicle safely transported to a licensed repair facility of your choosing. Have the repair facility call us at (844) 809-5829 to begin the claim and obtain necessary authorization. We deal directly with the repair facility throughout the duration of the claims process! It’s that simple.

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To which professional organizations does Freedom Warranty belong?

Freedom Warranty’s status as an Accredited Member of the Better Business Bureau means it complies with the strict standards of the world’s best known consumer protection agency. In every state where Freedom Warranty does business, it subscribes to the rules and standards of the industry’s leading organizations including, state independent dealers associations that provide professional …

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If I have a contract with Freedom Warranty, who pays any approved claim?

Not every company that sells extended vehicle service contracts (VSC) issues the contract, or is responsible for paying any approved claims. Freedom Warranty manages every VSC it approves and is responsible for handling any legitimate claim submitted. You always deal directly with Freedom Warranty from the time your contract has been accepted, through any approved …

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How is Freedom Warranty different from other companies that offer similar products?

You have probably noticed lots of television ads offering Vehicle Service Contracts (VSC)—usually referred to as extended car warranties. Most of those ads are run by “brokers.” They sell VSC products but don’t approve, administer, or manage claims. They are just resellers. Freedom Warranty is an independent company that sells, manages and is responsible for …

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What is the difference between a warranty and a vehicle service contract?

Freedom Warranty provides Vehicle Service Contracts (VSC).  A VSC is not a warranty. The general public understands the concept of buying coverage to offset costs of repair and replacement, and terms like “warranty” and “extended warranty” are used extensively for marketing purposes only. In fact, what is being sold is not a warranty. Freedom Warranty …

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