Frequently Asked Questions

  • Upon mechanical breakdown, have your vehicle safely transported to a licensed repair facility of your choosing. Have the repair facility call us at (844) 809-5829 to begin the claim and obtain necessary authorization. We deal directly with the repair facility throughout the duration of the claims process! It’s that simple.

Freedom Warranty offers payment plans for approved buyers of vehicle service contracts products it offers. For more information call (844) 307-9944 or send email.

Freedom Warranty’s status as an Accredited Member of the Better Business Bureau means it complies with the strict standards of the world’s best known consumer protection agency. In every state where Freedom Warranty does business, it subscribes to the rules and standards of the industry’s leading organizations including, state independent dealers associations that provide professional guidance and oversight.

Freedom Warranty has been doing business since 2015 and is an Accredited Member of the Better Business Bureau and a number of state independent associations that provide guidance and professional standards for the industry.

Not every company that sells extended vehicle service contracts (VSC) issues the contract, or is responsible for paying any approved claims. Freedom Warranty manages every VSC it approves and is responsible for handling any legitimate claim submitted. You always deal directly with Freedom Warranty from the time your contract has been accepted, through any approved claims, to completion of repairs.

Freedom Warranty is a direct provider of Extended Vehicle Service Contracts (VSC) most often purchased by buyers of used vehicles whose manufacturer’s warranty is near its expiration, or has expired. Many well-know brand names selling “warranties” are actually brokers, who take no responsibility for managing the contract or paying any claims. Brokers get a fee for each customer who visits their website or responds to a television or radio commercial, or print ad. They then sell those leads to other companies.

You have probably noticed lots of television ads offering Vehicle Service Contracts (VSC)—usually referred to as extended car warranties. Most of those ads are run by “brokers.” They sell VSC products but don’t approve, administer, or manage claims. They are just resellers. Freedom Warranty is an independent company that sells, manages and is responsible for all of its products—sold direct online at its website, or by authorized auto dealers, certified repair facilities, established lenders, and accredited insurance agencies.

Freedom Warranty provides Vehicle Service Contracts (VSC).  A VSC is not a warranty.

The general public understands the concept of buying coverage to offset costs of repair and replacement, and terms like “warranty” and “extended warranty” are used extensively for marketing purposes only. In fact, what is being sold is not a warranty.

Freedom Warranty offers Vehicle Service Contracts (VSC) that provide protection against repairs that may not be covered by a manufacturer’s warranty once it expires. VSC’s are offered to provide extended protection for some of the most expensive parts of a vehicle.