Car Service

How to Choose Your Vehicle Service Contract Provider?

No one wants to pay for costly repairs out of pocket, which is why so many people consider an extended vehicle warranty plan. Fortunately, an extended warranty is not the only option. Whether you need coverage for a new car or a vehicle with over 100,000 miles, a vehicle service contract provider can offer an extended service contract to help cover your car or truck and provide ongoing support and protection.

If the vehicle is 10-20 years old or has over 100,000 miles, the initial warranty has long since expired. This leaves your business handling the full expense for any necessary repairs. Even basic maintenance and upkeep can be costly. An extended service contract is an excellent way to help with covering any unexpected expenses, but not all vehicle service contract providers are the same. It’s a good idea to ask a few questions beforehand, so you can be sure you’re getting a good deal from a reputable provider.

1. Pricing

Obviously, price is always a concern. It’s never a good idea to go with your first offer, even if it sounds good. Shop around and see what’s available. Cut-rate prices should generally be avoided since you’ll likely be missing out on a lot of support and coverage if you go with a rock-bottom price. However, there’s no sense in throwing money away either.

You should also consider the details. Do you have to put down money upfront? Are you able to cancel the contract if you no longer require the coverage? Is there a fixed duration? Learn everything you can about the pricing model, so you aren’t caught by surprise. If the coverage provider regularly works with dealerships, you may be able to negotiate rates when covering multiple vehicles.

2. Transferable

Is the contract transferable? This might be a nice selling point, although transferring the coverage could incur a fee. Customers like knowing an extended protection plan is in place. It helps give them a feeling of security. If you’re selling used vehicles regularly, this could be a key concern.

3. Experience

The contract is with a company, which obviously means their reputation and dependability are hugely important. How long has the business been around? Are they growing rapidly? If you have a lot of high-mileage vehicles, is covering older and high-mileage vehicles one of their specialties? When it comes to reliable coverage and customer service support, the company really makes all the difference in the world.

4. Professionalism

Professionalism is never something to be taken for granted. As you know, how a business treats its customers is quite significant. Are they happy to answer your questions? Do they provide thorough details, so you know precisely what is and isn’t covered? Have you been given a go-to contact person, or do you simply call a phone number and hope someone answers? Hopefully, you’ll never run into an issue, but the business world doesn’t always run smoothly. It’s good to know that there is a person and a process to help resolve any problems.


5. Network

Does your vehicle service contract provider work with mechanics in your area? This is massively important since you don’t want to be obligated to rely on a mechanic that’s 100 miles away. Convenience is definitely something to think about. Ideally, there should be multiple mechanics covered in your immediate area.

6. Support

This is another great perk if you transfer the coverage to a buyer. Extended protection plans often include emergency roadside assistance, trip-interruption coverage, hotel discounts, and rental car reimbursements.

An extended vehicle warranty plan isn’t your only option, and it’s definitely worth learning about your vehicle service contract provider. Contact Freedom Warranty, LLC, at (877) 249-4186 to find out more.